Alatus | Residential Services

 

Privacy policy

Alatus Residential Services , S. L (hereinafter also, Alatus) as Responsible for the Treatment and of this web site, in accordance with the provisions of Regulation (EU) 2016/679 General Protection of Data and the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, puts at your disposal this privacy policy in order to inform you, in detail, on how we treat your personal data and protect your privacy and the information you provide to us.

In this privacy policy, we explain what are your rights regarding your personal information and how to exercise them. Additionally, in case you need to contact the relevant authority in matters of data protection, we provide you with the contact.

Us, responsible for the processing of your data

Identity: Alatus Residential Services , SL

NIF: B-22444764

Registered address Plaza Europa, 9 – 11, Torre Inbisa P 18 08908 L'Hospitalet Llobregat Barcelona

E-mail: alatus@alatusrs.com

Our Data Protection officer (DPD)

If you have any query, doubt or suggestion with regard to how we use your personal data can be directed to the Data Protection officer through the e-mail address:

alatus@alatusrs.com

What type of information about You we collect?

The personal data that we collect from the users and customers can be grouped according to the following categories:

  • Basic information and contact: as can be first name, last name, marital status, title, date of birth or gender. Also including your billing address, email and phone number. Financial and economic data: in this group would be including the business transactions made with us. Including data verification of your identity to the acceptance of payments and financial checks relevant to be able to carry out commercial transactions.

  • Data professionals and employment: in this category you will englobarían their professional interests and their professional identity published online. For example, your LinkedIn profile.

  • Technical data: including the IP address, login data, browser and version used, the area and use schedules, types of plugins installed in your browser, operating system and other technology used during access to our platform.

  • Navigation data: includes information relating to your navigation when visiting our platform.

  • Images captured by video surveillance cameras: here are grouped images that could be captured by video surveillance cameras in our offices, if any.

Never collect any sensitive personal information or sensitive.

How do we collect your personal data?

As a general rule, the greater part of their personal information to us, provide directly to You either in person, by phone, e-mail. However, we may also obtain information from:

  • Third-party linked with us, such as, for example:

  • Your employer

  • Of a third party which has obtained your prior consent to it.

What can happen if you do not provide us with your personal information?

When we are required by law to collect your personal data or, when they are essential to enter into a contract with you, in the event that we do not wish to provide their personal data, it is possible that we may be impossible to execute the delivery of our services. In the event that we are in the need to cancel our services for this purpose, we will notify you before.

What purpose we treat your personal information?

Please find attached a detailed table with the purposes for which we collect your data and the legal basis that we are legitimated to do so.

Purpose of the treatment, why we collect your information?

Legal legitimacy to treat your personal information

To provide you with our services

(1) contract Execution

(2) the legitimate interest own

To register as a new customer

(1) Consent of the interested party

(2) Execution of contract

To manage our relationship with our customers, which includes:

(1) Notify you about changes to our terms and conditions or employment policies

(2) Request that they value our products/services

(1) contract Execution

(2) Fulfilment of a legal obligation

(3) the legitimate interest of one's own (to update our records and to know the opinion of our customers about our products/services)

Respond to inquiries and/or provide information requested by the interested party.

(1) legitimate Interest own

(2) Execution of contract

(3) Consent of the interested party

(4) Compliance with a legal obligation

To administer and protect our business and our web site. This includes the detection of problems of navigation, data analysis, etc

(1) Compliance with a legal obligation

(2) the legitimate Interest of one's own (keeping our business, provide the security our networks, to prevent fraud, etc)

Suggest and recommend products and services that may be of interest to you

(1) legitimate interest (to grow our business)

Provide personal information to the authorities or by court order

Compliance with a legal obligation

Ensure greater safety for our physical facilities (installation of CCTV/ video surveillance, access control)

The legitimate interest and in the interest of third parties. For example, to detect the commission of an act that is harmful to our employees or customers.

To ensure safety in the workplace, management, personal and employability of candidates

(1) In compliance with a legal obligation

(2) the legitimate interest of its own and of third parties. To improve the experience of our employees in the exercise of their functions.

Performance verification of the data provided by customers who consider appropriate for the prevention of money laundering.

(1) In compliance with a legal obligation

Manage and process communications submitted through the Channel of ethics

(1) In compliance with a legal obligation

According to the LSSICE, Euonymus practices do not make SPAM, therefore, do not send commercial e-mails by e-mail that have not been previously requested or authorized by the User. In consequence, in all the communications that you receive from Alatus, the user has the possibility to cancel your express consent to receive our communications.

We will not discuss your personal data for any other purpose than those described except by legal obligation or court order.

Who we may share your personal data?

It is possible that we may need to share your personal information with:

  • Third-party companies that subcontract or service providers.

  • Third parties that we need to manage our business.

  • Banking institutions with which we work.

All the providers we work with are contractually linked to us. We can ensure that they meet all necessary security measures to safeguard your personal information, we will use your personal data solely and exclusively for the purposes specified, in accordance with our instructions.

We will also share personal information with law enforcement when we are required by law to do so.

Where to host your personal information?

All the information that you provide to us, through this website as well as through other channels or channels, it will be hosted on servers in the cloud Wix.com. These servers are hosted within the European Economic area.

How long will we keep your personal data?

Your data will be kept for the duration of the business relationship with us or to exercise your right of cancellation or opposition, or limitation to the treatment. However, we will retain certain personal data identifying and traffic during the maximum period of 2 years for the case that was required by the Judges and Courts or to initiate internal actions arising out of the use or misuse of the web page.

Also, we inform you that our policy of conservation of information conform to the time limits that mark the different legal responsibilities to effects of prescription:

  • As a general rule:

In virtue of what is established in article 30 of the Code of Commerce, and unless other criteria, all of the documents and/or company information will be retained during 6 years ago.

This affects all the documentation, accounting, tax, labor, or commercial, including the correspondence.

  •  Specific terms: 

Our company also must score a minimum time limits, depending on the type of data concerned, and according to the different periods of prescription, which must know each of the departments.

In this box relate to the periods of limitations that affect or may affect our organization:

Subject

Prescription

Rules

Labour, for the purposes of offences

3 years

Art. 4.1 RD 5/2000

Social security, for the purposes of offences

4 years

Art. 4.2 RD 5/2000

The prevention of Occupational Risks, the effects of violations

5 years

Art. 4.3 RD 5/2000

Tax effects of tax debts

4 years

Art. 66 Law 58/2003

Tax effects of checks fees offset or deduction applied

10 years

Art. 66 bis Law 58/2003

Accounting and business

6 years ago

Art. 30 CC

Crimes against Public Finances and Social Security

10 years

Art. 131 WHAT 10/1995

  • Other deadlines

The Law 10/2010, of April 28, establishes in its article 25 a minimum period of storage of documents:

10 years to the documentation that supports the fulfillment of legal obligations in this matter.

In particular:

• Copy of the documents required in the application of the measures of due diligence.

• An Original or copy of the documents or records evidencing properly and operations involved.

Shall not be subject to decisions based on automatic processing that produce effects on your data.

Our communications

All personal information that you communicate to us will be incorporated into our information systems. If you agree to this privacy policy, means that it gives Alatus the express consent to perform the following activities and/or actions, while not tell us otherwise:

  • To send communications to you by any means of communication enabled, to inform you of the activities, services, news, offers, and other information about related products and services with us.

  • The preservation of the data during the time periods provided in the applicable provisions.

The responsibility of the user – Statement of accuracy

By providing us with your personal information through electronic channels, the user declares that he is above 14 years of age and that all information provided to Alatus are true, accurate, complete and up to date. For these purposes, the user confirms that responds to the accuracy of the data communicated and will keep conveniently updated the information in a way that responds to their real situation, and being responsible for false information and inaccurate that it could provide, as well as for damages and losses, direct or indirect, that may arise therefrom. 

If you send us your resume

In the event that you want to get your CV via our e-mail will inform you that the data supplied will be treated to make him a participant in the selection processes that may exist, carrying out an analysis of your professional profile with the aim of selecting the application more suitable for the eventual vacancy.

We do not accept cvs submitted through other channels (for example delivered by hand on paper). In case of any change in the data, please notify us in writing as soon as possible, in order to keep your data properly updated.

Resumes will be kept for the maximum period of a year, after which you will proceed to its destruction and secure the abolition of all the data included. We guarantee a total respect to confidentiality. In this sense, after the aforementioned term, if you want to continue to participate in the processes of selection, you must submit your resume again. 

How do we keep your information safe?

We take very seriously the protection of your data. For this reason, we guarantee the implementation of security measures, controls and procedures of physical, organizational and technological, are appropriate to prevent their information from being lost accidentally, to be used or accessed maliciously.

We limit access to your data to entities and persons entitled to it, and we make sure to train all of our staff properly. All persons involved in the processing of personal data are subject to a duty of confidentiality.

In addition, we apply technical procedures to react to any suspect may be a breach of security of the data. If necessary, we will notify you of this, as well as to the control authority (AEPD in Spain), in accordance with the regulations in force.

How can you exercise your rights ARCOLP?

Both the RGPD as the rule of transposition to the legality hispaniola (LOPDGDD), we guarantee the exercise of the following rights. You can exercise at any time and always for free:

Right of access

The right to receive a copy of your personal information.

Right to rectification

The right to request the correction of errors in personal information.

Right of cancellation/deletion (right to be forgotten)

The right to request that we remove your personal information – in certain situations.

Right of limitation

The right to request the restriction of the processing of their data.

Right of opposition

The right to oppose:

-the processing of your data for direct marketing (including profiling).

-in certain circumstances to continue trying their data. For example, the processing carried out on the basis of our legitimate interest.

Right to portability

The right to receive your personal information in a structured form, in a human-readable format and/or transmit this data to a third party – in specific situations.

Automated individual decisions

Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or significantly affects.

To exercise any of the rights mentioned above, please you can write to us with your application to the e-mail specifically enabled for this purpose: alatus@alatusrs.com 

The supervisory authority in data protection

We hope that we can resolve any question or doubt that may be of concern in relation to your personal information. But if you want to lodge a complaint before the competent authority, has the right to do so.

In Spain, the highest authority in matters of data protection is the Spanish Agency for Data Protection (AEPD).

https://www.aepd.es/es – Tel: 91 266 35 17.

Changes to this privacy policy

Alatus reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.